MIN_SAMPLE goes back to the specified 10. The reason it had been lowered to 3
was real — a small clinic saw an empty report — but the fix was wrong: three
samples do not make an average, and calling that "accurate" is worse than
saying nothing.
Rows below the threshold are now returned rather than dropped, with severity
null and below_min_sample true. That refuses both mistakes: it claims no
severity it cannot support, and it does not show a small clinic an empty page
that implies everything is fine. They sort after the usable rows and render
faded with a "small sample" badge.
The utilization page gets its Recharts bar chart. The table stays underneath —
six numeric columns are not something a chart answers — but the one question
the table is bad at, "which resource is behind", is exactly what a chart is
for. Colours come from the design tokens rather than hex, which is where a
chart usually breaks in dark mode, and a resource with no calendar is left out
entirely: null is not zero, and a zero bar would be a lie.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The task 09 architecture specified FieldRegistry, OperatorRegistry, six engine
classes and a stored specificity. What shipped was a single PolicySchema
constant list, six operators, one resolver and a specificity recomputed on
every booking. Each shortcut was defensible on its own; together they left the
starred risk the task itself recorded — a field can be advertised in the form
and supplied by nobody, and the rule silently never matches.
OperatorRegistry now holds all eleven operators. The five that were missing are
real capability, not ceremony: greater_or_equal and less_or_equal make boundary
rules expressible without off-by-one, not_in is the natural way to write an
exclusion, between stops "18 to 65" needing two clauses, and days_since is the
documented operator for "more than N days since" — until now every caller
computed that by hand. between is inclusive at both ends because that is what
the Persian phrasing means and what the user will type.
FieldRegistry is now the single source: it builds the form schema and extracts
the value, so a field that exists in one and not the other is impossible. It
also declares which categories each field belongs to, which is what the closed
list per category used to do separately. Adding it immediately caught its own
first case — last_visit_at was advertised and supplied nowhere, so the guard
now populates it and days_since has something to read.
The six engines are thin on purpose. They give the call site a type — "the
pricing engine" rather than "the resolver with the string pricing" — and a
place for evaluateIsolated, which the sandbox needs to answer "what would this
one rule do". Conflict resolution and effect combination stay in
PolicyResolver: six copies of that would be six places to break.
specificity is a stored column now, computed on save with the documented
weights, and the migration backfills existing rows with the same formula. Left
at zero they would all have tied and the ordering would have changed overnight.
Field names stay as they are rather than moving to the document's dotted names
(patient.age). Stored condition_json rows point at the current names on live
clinic policies; renaming them is a data migration, and the mapping is not
one-to-one — implementation_notes.md says as much.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The cancellation policy page showed only the tenant policy, so nothing said
which services opt out of it. Service policies do not blend with the tenant one
— a service that has its own follows it completely — and without the table an
operator cannot tell why one service's penalty differs. It lists them with a
link to each service.
The waitlist had the matches endpoint and no way to reach it. The list answers
"who is waiting"; the question asked when capacity frees up is "who is waiting
for this slot", so the page now takes a service and a date and answers that.
The note says plainly that cancelling notifies them anyway — this is for
looking before deciding, not a second notification path.
Spacing is enforced at hold time rather than during candidate generation, which
costs one slot being shown and then refused, and saves a patient-history query
per candidate. That trade had no test; now a booking five days after the last
one is refused and one thirty days later goes through.
Checklists across all sixteen tasks are final: no pending rows, and the
warnings that remain are recorded decisions — one resolver instead of six
engines, a closed list instead of a registry, sample size three instead of ten
— each with the reason it was taken.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The visual pass over the older screens found one inconsistency worth fixing:
the service catalog opened with a hand-rolled bold line and a button. No back
button, no description — the one page in the panel that does not say what it is
or how to leave it. It uses PageHeader now, like every other page.
Everything else on the task 01-04 screens held up under dark mode and compact
density: branches, resource types, skills, pools and the catalog all read from
tokens and none of them broke. The only remaining mobile findings are the
shared shell's Latin phone number and one small tap target, both of which
predate this work and appear on the dashboard too.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Fifteen rows across five tasks said the mechanism was there and the test was
not. Each of these is a case where being wrong would be silent.
- the price rows must add up to the final amount. The chain test checks every
number individually, which stays green if a new row is added and left out of
the total; this checks the relationship itself.
- a fixed deposit beats a percentage one, and neither can exceed the final
amount — charging a deposit larger than the bill puts the patient in debt
before the visit.
- an appointment booked without a service still gets an invoice. Slot mode has
no service, and without this the financial report is short a row with nothing
to say which.
- the four accuracy thresholds, each tested on its own boundary. One step off
and either everything is red (so nobody looks) or nothing is (so the report
is pointless). Includes a short-running service, since the deviation is
measured on its absolute value.
- all six policy templates build a policy that survives the normal validation,
simulation and activation path. A template is a shortcut, not a second road:
if one of them produced something the validator rejects, a user could create
a rule in one click that never works.
- simulation leaves nothing pending for a later flush in the same request. That
is what the finally-rollback-clear is for, and the failure would surface in
the next operation rather than in the sandbox.
The course controller was reading $this->credits without it being injected —
phpstan caught it; the package-shortfall path had no test yet and would have
500'd on the first course that had a package.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Five places where the data existed and the screen did not use it.
Booking a whole course had no button because it needs a doctor and the course
does not carry one — each session can be with a different doctor. The page now
asks for the doctor the same way the resource booking page does, and the button
explains that it is all-or-nothing before it is pressed.
A course whose package does not cover the remaining sessions is still valid —
the rest is simply charged normally — but nobody was told. The course response
carries package_balance and the shortfall, and the page warns. Before session
six, not during it.
The credit ledger already returned who recorded a row and which appointment it
belonged to, and showed neither. An adjustable ledger without the name of the
person who adjusted it is half an audit trail.
Version history printed a JSON blob of each version's effects, which does not
answer the question anyone actually has: what changed? It now diffs each
version against the previous one, field by field, and says so plainly when a
version changed nothing meaningful.
A resource with no calendar showed "—" for utilization. Null means undefined,
not zero, and the next step is always the same: set up the calendar. It is a
link now. The report range also accepts a custom from/to, kept in the URL like
the rest.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
PUT /service-item/{uuid}/segments deletes and rewrites. deleteForService issues
a DQL DELETE that runs immediately, and three validations — duration, occupancy
and constraints — only ran afterwards, while building the new rows. A rejected
request therefore deleted the service's segments and saved nothing, and the
service silently fell back to "one continuous block": different duration,
different resources, on every future appointment, with a 422 as the only clue.
Validation now happens before the delete, and the delete plus rewrite are one
transaction. A test pins it: an unknown constraint is refused and the previous
two segments are still there afterwards.
While in there, the caps the task asked for and never got: 20 segments and 10
requirements per segment. The availability engine evaluates resource
combinations per segment per requirement, so the numbers protect the search
rather than the table. They are generous — no real service reaches them, but a
bad payload does.
The plan response now carries patient_facing_minutes. "Set aside 90 minutes"
is wrong for an appointment where 40 of them are waiting for anaesthetic to
take effect, and computing it once in the backend stops each client summing it
differently.
A condition on a fact the request never supplies still evaluates to false —
that part was right — but it now logs a warning naming the policy and listing
the facts that were available. A rule that hits that line every time is
effectively switched off, and nothing said so.
A new policy version can no longer start in the past: yesterday's appointments
were priced under the previous text, and their price trace points at the
version. Backdating makes that trace describe a rule that did not exist.
require_resource errors name the policy that demanded the role. Knowing a room
is missing does not tell an operator which of ten active rules to look at.
Six operators now have a test each. An operator that compares wrongly produces
a rule that always matches or never does, and neither raises anything.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Task 09 left this as its starred risk and deferred it to task 10, which then
shipped without it. The failure mode is silent and expensive: an operator
writes a rule on a field no call site puts in the context, activates it, and it
never matches — no error, no log, and the clinic believes the rule is running.
The test is structural rather than behavioural on purpose. Walking every real
path for every field would need a test rig larger than the engine; asserting
that each advertised field is populated somewhere in src/ catches the case that
actually happens, which is a field added to the schema and nowhere else.
Also closes the last few rows that had gone stale:
- evaluateIsolated: PolicyResolver::evaluateOne() landed with the sandbox
- forbid before candidate generation: the plan builder already reads
prohibitions before the availability engine is reached
- appointments.applied_policies and app:policy:seed-examples are declined with
their reasons rather than left open — the trace lives on the price snapshot
and a second column would be a second source of truth, and the template
registry does the seeding job from inside the UI where the user can see the
result before creating anything
- the reserve list keeps its page in the URL like every other panel list
Every checklist across the sixteen tasks now has zero pending rows.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Writing the query-count test that task 14 owed showed the growth was real: one
resource cost 10 queries, six cost 33 — about five per resource, because the
available-minutes figure walked each resource's calendar on its own.
Holidays, tenant overrides and branch hours are identical for every resource in
a report, so they now load once outside the loop; shifts and exceptions load for
all resources in one query each. The batched path is a new method rather than a
change to rawAvailability, which the booking engine also calls. The test pins
the shape of the growth, not an exact count.
Also landed:
- app:segment:seed-templates with beauty, dental and physio presets. Building
four segments and their requirements by hand is the first thing a new clinic
must do and the most tedious; this gives them something to edit instead of an
empty page. It refuses to touch a service that already has segments unless
--force, and it will not invent resource types the tenant never defined.
- book-all is all-or-nothing, proven rather than asserted: with a calendar open
one day a week and a 1-2 day protocol gap, session one finds a slot and
session two cannot, and every session must come back planned.
- credit_refundable: false takes the credit back with a negative adjustment and
deletes nothing — the ledger stays append-only.
- the segments editor has frontend tests, including that it sends back what the
user sees and renders read-only without the permission.
useBranches now returns [] for a non-array payload instead of throwing
"branches.map is not a function" and taking the page down with it.
BookingLocationsScanTest built a Clinic around a Doctor loaded from a different
manager, which Doctrine treats as a new entity; it flushed fine most runs and
failed on cascade in others. It now loads the doctor from the same manager.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The no-show records existed and drove the risk tag, but the patient's file
never showed the number behind it — the operator saw a tag with no evidence.
GET /patient/{uuid}/no-shows returns the count, the policy threshold and the
window, and the banner shows it only when the count is above zero: "0 no-shows"
on every healthy patient's file is an accusation nobody made.
The badge does not block anything and the docs say so. Blocking is an
eligibility policy from task 09 built on the same tag; a clinic that wants to
see the risk but still take a deposit must not have to switch the count off.
A test pins that a tagged patient still books.
Both report pages kept their range and branch in local state, so going back
from a resource lost the report and a shared link opened someone else's
default. They use useUrlState now, like every other list in the panel.
Three tests that were owed:
- the service-level cancellation policy beats the tenant one with no blending,
checked through the number that comes out rather than through the resolver
- a patient over the no-show threshold can still book
- occupied includes the waiting segment while active does not — if those two
came back equal the whole utilization report would be pointless
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Three gaps on the treatment-course page, all of them about the difference
between the protocol and reality.
The sessions table listed each date but not the gap between them, leaving the
operator to subtract two Jalali dates in their head. It now shows the real gap
and colours it as a warning past the protocol maximum.
A course cancelled mid-way stretches silently: the session goes back to
planned and nobody is told. The suggestion endpoint does warn, but only once a
branch is picked, so the warning could go unseen indefinitely. The page now
derives "N days since the last session, past the protocol maximum" from the
course itself, so it shows immediately.
The course's preferred resource was applied by the engine but never named in
the UI. The API now returns preferred_resource_name alongside the uuid, and
the text says plainly that it is a preference — the engine moves it up the
list, it does not hold the slot.
Two backend tests that were owed: the stricter of the protocol spacing and a
spacing policy wins (protocol 7 days, policy 21, effective 21 — otherwise a
clinic's safety rule could be bypassed by writing a short protocol), and a
session whose earliest possible date falls outside the 90-day horizon is
skipped rather than failing book-all, leaving the course untouched.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The deactivation warning was blocked on task 07: there was no way to count "the
appointments on this resource" until occupancy rows linked the two. They do
now, so GET /resource/{uuid} returns upcoming_appointments. It stays off the
list endpoint, where it would be one count query per row.
It is a warning, not a block, and the wording says so: switching a resource off
does not cancel anything, it only removes the resource from future searches.
The panel shows it the moment the "active" box is unticked.
The calendar's exception range still used <input type="date">, which is
Gregorian. Operators say dates in Jalali, and the mental conversion is exactly
where an exception gets recorded a day off. PersianDateInput takes the same
YYYY-MM-DD string, so this is a drop-in swap.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The mergeable flag was stored, returned by the API and rendered in the editor
while changing nothing. The reason was upstream: the builder only ever read the
primary service's templates, and within one service two segments with the same
name do not occur — so the dedupe it already had could never fire.
Templates now come from the primary service plus every selected item, and
same-named mergeable segments collapse to one. Rules, with their reasons:
- the longest of the same-named segments survives — prepping two areas is not
shorter than prepping the longer one alone
- a duration_source: "items" segment also appears once even when it is not
marked mergeable, because DurationCalculator has already summed every item
and repeating the segment counts that time twice
- the merged requirement count is the maximum, not the sum and not the first
one seen: two areas do not need two rooms, but if one of them needed two
operators, merging must not quietly demote that to one
Also pins that the plan is deterministic: two previews of the same input are
compared byte for byte. A plan that shifts between preview and booking means
the user confirmed something that was not what got booked.
Unrelated but found by running the suite on a Saturday: testPastStartsAreExcluded
searched "last week's Saturday", which is today when today is Saturday, so this
afternoon's slots were legitimately not in the past. It now searches two weeks
back, which is unambiguous on every weekday.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Three rows of task 13 were storing data nothing ever read.
`preferred_day_parts` was saved and displayed but never applied when matching.
It was deferred because "evening" has no fixed meaning — but branches already
carry a timezone (DoctorAddress::getTimezone), so the boundaries can be pinned:
morning [6,12), afternoon [12,17), evening [17,22), in the branch's local hour.
The list is now closed and validated; an unknown part is a 422 rather than a
preference that silently matches nothing. The filter runs *before* the cut to
ten recipients — otherwise the first ten slots go to people who did not want
that hour and the real eleventh person is never told.
`markConverted()` was dead code: nothing called it. It now runs off the
AppointmentBooked domain event rather than from inside BookingService, because
converting is a side effect of booking — inside the booking transaction a
waitlist error could roll back the patient's actual appointment. The match is
deliberately narrow (same patient, same service, start inside the window); a
loose match closes a row the patient is still waiting on. It is idempotent, so
redelivery is harmless.
Expiry now exists as a service, a daily scheduled message and
`app:waitlist:expire`. Expired rows were already excluded from matching, so
this is display hygiene, not a behaviour fix: without it the waitlist page
fills with dead entries and the operator cannot tell which are still live. It
sets a status rather than deleting — who waited and never got a slot is data.
Also: a waitlist window is capped at 90 days, matching the booking horizon. An
unbounded window is a row that never expires and shows up in every match.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Screenshotting the pages under dark mode and compact density (rather than
trusting that design tokens were enough) turned up two mistakes repeated across
every page this feature set added:
- `.card` carries only the surface, border and radius — padding comes from the
separate `.card-pad`. Fifteen cards were rendering with their content flush
against the edges.
- `.field` *is* the input box, a 40px-tall flex row. Wrapping a label plus a
control in it produced a joined addon rather than a label above its field.
`.field-block` is the label-above layout, and thirty-seven wrappers now use it.
Both were invisible to type-checking and to the tests, which is exactly why the
visual pass was worth running. Numbers in the new UI now go through
formatNumber so they render as Persian digits, and the utilization page's
header no longer repeats the sentence that appears under its filters verbatim.
The QA driver gained a `--ui` flag: theme and density live in
localStorage['clinicpro-ui'], so without seeding them dark mode and compact
density cannot be screenshotted at all.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Every one of the fourteen named events now has an emit point. The four that
were missing all sat on paths owned by earlier tasks:
- AppointmentCompleted fires from both status-change routes, after the row is
saved. A rejected transition or a version conflict leaves no event; otherwise
the completed count runs ahead of the appointments themselves.
- AppointmentRescheduled is a third event, not a replacement. A rebook is a
confirm plus a cancel, and a consumer that only hears the cancel messages a
patient who still has an appointment.
- ResourceBlocked / ResourceReleased are a pair. Capacity coming back has to be
as audible as capacity going away, or the resource reads as permanently taken.
Publishing is now on the scheduler rather than an unregistered command: the
logic moved out of PublishDomainEventsCommand into OutboxPublisher so the
recurring message and the manual command share it, and the existing
worker-scheduler container consumes it. The scheduler message carries no data
on purpose — what to publish is read from the table, so an event recorded
between two ticks is not skipped. DomainEventMessage routes to async, since a
slow consumer was otherwise slowing the drain itself and its failure marked a
row failed that had in fact been delivered.
Panel work that these paths made reachable:
- Cancelling from the appointment page now goes through the policy-aware
endpoint and shows the penalty preview before the confirm, so the operator
does not discover the patient's penalty after the fact. The cancellation
service writes the timeline entry itself and accepts a reason, which that
path previously dropped on the floor.
- Rescheduling reuses the booking page under ?rebook=<uuid> — the search and
hold steps are identical and only the final step differs. The doctor picker
is hidden there: a reschedule is not an invitation to change doctors.
- A new GET /appointment/{uuid}/segments exposes the recorded plan. An empty
list is not an error, it means the appointment is slot-based, and that is
exactly what gates the resource-mode reschedule button.
AppointmentInvoiceCard no longer crashes the whole detail page when an older
invoice has no discount breakdown.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Rows closed by the resource-strategy and blocking work: task 06's picker
interface and four strategies, task 07's ad-hoc blocking and 409 recovery, and
task 12's same-as-previous preference, which had been blocked on task 06's
missing strategies since it was written.
Tasks 13 and 14 both carried the flaky-suite caveat against their final review;
that flake has a diagnosed cause and a fix, so both now say so instead.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Ad-hoc resource blocking
- "The laser is being serviced this afternoon" is a specific range, not a change
to the resource's working pattern. It stays separate from calendar exceptions
and the modal says which is which — merging them means either an afternoon's
closure lives in the calendar forever, or a change to working hours vanishes
with one click
- Blocking a range that already holds an appointment is refused with 409 rather
than silently taking capacity back; the appointment is still there and someone
has to decide about it first
- Deleting an occupancy that belongs to an appointment is refused too, otherwise
a patient's booking would quietly lose its resource with no record
409 on hold now recovers
Saying "someone just took it" is not enough — the operator would have to search
again by hand. The page drops the stale selection and refetches, so alternatives
are on screen immediately.
Flake, second half
The earlier fix only covered createUser's retry path. Any test that trips a
unique constraint closes the EntityManager, and the next test inherits the same
closed instance from the container. setUp now resets the registry when it finds
a closed manager, so a test's starting state no longer depends on how the
previous one failed.
Three consecutive full runs green: 1340 tests.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Strategies (task 06 debt, task 12 dependency)
- ResourcePicker orders candidates; it deliberately does not choose. Only the
engine knows which resource actually fits this slot and which was already
taken by another role, and a strategy that picked would have to duplicate
both checks
- Four implementations behind a tagged iterator: first_available (name order,
the previous behaviour and still the default because it is predictable),
least_gap, least_loaded, same_as_previous
- least_gap and least_loaded are deliberate opposites and both are correct;
choosing between them is a business decision, so it lives in settings
- same_as_previous lifts a course's preferred resource to the front and keeps
everyone else behind it. A preference, not a filter: forcing the same
operator would make the patient wait two weeks, which is worse than a
different operator
- Availability accepts course_uuid to supply that preference, closing the
dependency task 12 recorded against task 06
- An unknown strategy falls back at search time but is rejected at save time.
Stale settings must not stop bookings; a user typing a wrong value must not
believe it took effect
Test suite flake
createUser() retries on a mobile-number collision — db_test is never reset and
holds tens of thousands of users, so the random draw does collide. The failed
INSERT closes the EntityManager, and the retry asked the container for it
again, which hands back the *same closed instance*. So the retry threw, and
every later test in that process inherited a dead manager.
That is the intermittent "EntityManager is closed" on an unrelated,
always-different test that made roughly half of full runs red and never
reproduced in a subset. Resetting the registry gives a live manager back.
UserCollisionRetryTest pins it by closing the manager on purpose.
Two consecutive full runs are green: 1334 tests.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The engine from tasks 06 and 07 could find slots and hold them, but nothing in
the panel could actually book one.
- Search, hold, confirm stay three separate steps because they are three
separate states: between seeing a slot and taking it the seat is still open,
and between taking and confirming there is a deadline
- HoldCountdown reads the server's expires_at rather than starting its own
timer at render: browser clock skew and network latency both cost seconds,
and those seconds are exactly where a hold is lost. It turns urgent under a
minute and tells the parent the moment it lapses
- Per-role resource swap offers only the resources the engine returned for that
same slot. Listing every resource in the branch would let an operator pick
one that was never free and collect a 409
- An empty result is not an error: the reason code renders as a sentence
saying what to change
- Confirm requires a doctor and stays disabled until one is chosen — the
endpoint rejects it anyway, and finding that out after the hold clock has
been running is the wrong time
Reached from the appointments page as a separate action rather than folded into
the existing form: its search comes from the intersection of resource
calendars, not from one doctor's slots, and merging the two would confuse both.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Task 08's pricing chain was reachable only through the API, so a clinic could
not define a price list or see what a booked appointment was actually charged.
Price lists
- Draft / active / expired are shown as three states because they mean three
different things operationally: a draft has no effect on today's price at all
- Activation is a separate action rather than a checkbox in the form, matching
the backend rule that creating a list must not change anything
- "Copy" seeds a new list from an existing one starting the day the old one
ends, since most lists are last quarter's with a few numbers moved
- "All branches" is an explicit option, not an empty field
Invoice card
- Renders the recorded chain down to the final amount, hiding zero rows so the
card stays readable
- A missing invoice renders as a normal state, not an error: an appointment
that was never confirmed has no invoice
- Says outright that the numbers are from the appointment's own date and later
tariff changes do not move them — otherwise someone who edited a price
yesterday reads today's older number as a bug
Also corrects task 08's checklist: its test section carried a copy-pasted "no
UI was built" note against rows whose tests have existed since the task
shipped. Replaced with the real test names and the two that genuinely are not
covered.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Task 06's engine could only be switched on through the API, and nothing
checked whether the environment was ready for it. Since the mode choice is
irreversible, picking it with no resources defined would lock a clinic into a
state where no appointment is ever computable.
Backend now refuses that: resource mode requires at least one active resource,
with a message that says what to define first. Same shape as the existing
service-mode guard, applied on both save paths.
The panel shows the same conditions as a ✓/✗ list before the choice is made,
each unmet one linking to where it gets fixed — a 422 after an irreversible
decision is the wrong place to learn about a prerequisite.
Also adds the search step (minimum 5 minutes) and extends the existing mode
cards to three rather than building a parallel component.
No strategy picker: task 06 never built the strategies, and an empty menu reads
worse than an absent one.
GET /api/v1/service-items now returns has_segments, computed with one aggregate
query for the whole list rather than one per service.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Tasks 04 and 05 shipped working engines that a clinic could only reach through
the API. Both now have the panel that makes them usable.
Groups tab
- Inline min/max per group, saved on blur, with the meaning of an empty maximum
spelled out next to the field rather than left as folklore
- Incompatible / prerequisite rows; the prerequisite-cycle 422 surfaces the
server's own message, which is more precise than anything generic
- A live preview that calls the same service-selection/validate the public site
calls, debounced 400ms. Two separate calculations would eventually show the
operator and the patient different numbers
- The breakdown table shows which item was counted as the anchor and which as
additional, so a surprising total explains itself
Segments tab
- Sequence, duration source, patient-present and mergeable per segment, plus
resource requirements with an explanation attached to each occupancy mode
- A timeline bar whose widths are proportional to duration, with segments the
patient is absent for drawn faded. That contrast is the whole point of task
05: the waiting segment holds the room but frees the operator
- "No eligible resource" renders with a link to add one — an error with no
route forward is a dead end
Task 05's checklist had been left on "not started" this whole time even though
its code shipped with the task; it is now filled in against reality.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Tasks 07 through 13 each changed something the rest of the system might want
to know about, with no contract for saying so. And task 05 shipped a powerful
segment editor with no feedback on whether a clinic defined its segments right.
Events
- A closed list of names, because a consumer branches on the string and a
one-letter typo would produce an event nobody hears and no error either
- Payloads carry uuids and scalars only; non-scalars are dropped, not
serialised, so a consumer always fetches fresh rather than reading a stale
detached entity
- record() deliberately does not flush: the event row commits with the change
it describes, so a rolled-back transaction leaves no event behind. A test
pins exactly that
- app:events:publish drains the outbox; five failed attempts park a row with
its error rather than deleting it, because a silently dropped event is a
loss with no trace. app:events:prune only ever removes published rows
Reports
- Resource utilisation separates available, occupied and active minutes.
The gap between occupied and active is what exposes a bad segment
definition, and available is multiplied by capacity so a three-chair room
does not read as permanently over 100%
- A resource with no calendar reports utilization: null, not zero — dividing
by zero means something different from being idle
- Plan accuracy compares planned against actual duration per service and
flags both directions: running short wastes capacity that could have been
sold. Its row links straight to editing that service's segments, because a
report with no route to a fix does not get read
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Cancelling worked but had no policy behind it: no window, no penalty, nothing
happened to the deposit, and the no_show status had no effect at all.
Two rules that are expensive to get wrong, and both are load-bearing:
- The clinic cancelling its own appointment is never charged. That check is the
first line of the calculation, not somewhere in the middle, so a later
refactor cannot reorder it into charging patients for the clinic's decision.
- A penalty never exceeds what was actually paid. Anything above that is a
debt, and debt belongs to billing, not to cancellation. An unpaid appointment
is charged nothing and the response says why.
The default is no penalty at all — a penalising default would have made every
patient with a near appointment liable the moment this deployed.
No-shows are rows, not a counter on the patient: a counter loses which
appointment and when, which makes the 12-month window impossible. Crossing the
threshold adds an existing TenantTag; it never blocks the patient, because
blocking is an eligibility policy (task 09) written on top of that same tag.
Waitlist notifies up to ten matching people and the first to book wins. An
exclusive queue reads fairer but means a freed slot sits locked for half an
hour while someone ignores their phone — so the SMS says so explicitly instead.
Insufficient wallet balance does not fail the cancellation: the slot is freed
either way. A slot should not be held hostage to money.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Laser is six to eight sessions; the previous design only knew single
appointments, which is the exception rather than the rule.
- CourseProtocol per service: session count and three distinct spacings —
min is the earliest that is clinically allowed, ideal is best, max is where
the course starts losing its effect
- Starting a course creates every session up front as `planned` and copies the
protocol's numbers and per-session params, so changing the protocol tomorrow
leaves a running course alone
- Suggestions anchor on the last *completed* session, not the course start:
when session 2 slips, session 3 moves with it
- Slots are ranked by distance from ideal, not by earliest available — day 21
is worse than day 27 when 28 is the target
- book-all is all-or-nothing inside one transaction, with a moving anchor and a
90-day horizon; sessions past the horizon stay planned and are reported, not
treated as failures
- The effective minimum is the stricter of the protocol and the task-09 spacing
policy, so a clinic rule never fights the protocol
- Cancelling one session returns only that session to planned; abandoning a
course does not cancel its appointments, which stays an explicit decision
One active course per (patient, service) via active_course_key, the same
partial-uniqueness trick as Appointment::activeSlotKey.
Admin: CourseProtocolsPage, TreatmentCoursePage and a courses tab on the
patient record.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
"Six laser sessions" is the common case in an aesthetics clinic: the patient
pays once and books the sessions later.
Credit is a ledger, not a counter. No table has a remaining/used_count column
and a schema test enforces that — the balance is always SUM(delta) over
append-only rows, so every number a patient sees has a full history behind it.
Corrections are new rows, never edits.
- purchase / consume / refund / adjustment / expiry, each with a reason, an
author and the appointment it belongs to
- consume happens in confirm(), never in quote(): if the preview consumed, a
page refresh would cost the patient a session
- cancelling adds a refund row; the consume row stays
- FIFO across a patient's packages — the oldest is closest to expiring
- an empty package is not an error, it just does not apply and the patient pays
- adjust/expire need a doctor or clinic role, and adjust always needs a reason
- app:package:expire writes the closing row so "where did my 3 sessions go?"
always has an answer
Consume takes a pessimistic lock on the one package row. That is the opposite
of task 07's slot buckets, and docs/api/package.md carries the table explaining
why, so nobody unifies them later.
Idempotency checks for an existing consume row before inserting rather than
catching the unique violation: in Doctrine that exception closes the
EntityManager and burns the rest of the request. The unique key stays as the
last line of defence.
Admin: PackagesPage, a packages tab on the patient record, and a ledger page
whose running-balance column shows where the final number came from.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
