Cancelling worked but had no policy behind it: no window, no penalty, nothing happened to the deposit, and the no_show status had no effect at all. Two rules that are expensive to get wrong, and both are load-bearing: - The clinic cancelling its own appointment is never charged. That check is the first line of the calculation, not somewhere in the middle, so a later refactor cannot reorder it into charging patients for the clinic's decision. - A penalty never exceeds what was actually paid. Anything above that is a debt, and debt belongs to billing, not to cancellation. An unpaid appointment is charged nothing and the response says why. The default is no penalty at all — a penalising default would have made every patient with a near appointment liable the moment this deployed. No-shows are rows, not a counter on the patient: a counter loses which appointment and when, which makes the 12-month window impossible. Crossing the threshold adds an existing TenantTag; it never blocks the patient, because blocking is an eligibility policy (task 09) written on top of that same tag. Waitlist notifies up to ten matching people and the first to book wins. An exclusive queue reads fairer but means a freed slot sits locked for half an hour while someone ignores their phone — so the SMS says so explicitly instead. Insufficient wallet balance does not fail the cancellation: the slot is freed either way. A slot should not be held hostage to money. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
166 lines
6.2 KiB
TypeScript
166 lines
6.2 KiB
TypeScript
import React, { useEffect, useState } from 'react';
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import PageHeader from '../components/ui/PageHeader';
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import PriceInput from '../components/ui/PriceInput';
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import SearchableSelect from '../components/ui/SearchableSelect';
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import { usePermissions } from '../hooks/usePermissions';
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import { useCancellationPolicy } from '../hooks/useCancellation';
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const MODES = [
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{ value: 'none', label: 'بدون جریمه' },
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{ value: 'percent', label: 'درصدی' },
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{ value: 'fixed', label: 'مبلغ ثابت' },
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];
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/**
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* سیاست لغو محیط.
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*
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* پیشفرض «بدون جریمه» است و همینجا هم گفته میشود: فعالکردن جریمه یک تصمیم
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* کسبوکاری است، نه چیزی که کسی تصادفی روشنش کند.
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*/
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export default function CancellationPolicyPage() {
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const { policy, loading, save } = useCancellationPolicy();
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const { can } = usePermissions();
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const canManage = can('appointment_settings', 'update');
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const [freeWindow, setFreeWindow] = useState(24);
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const [mode, setMode] = useState<'none' | 'percent' | 'fixed'>('none');
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const [value, setValue] = useState(0);
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const [depositRefundable, setDepositRefundable] = useState(false);
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const [creditRefundable, setCreditRefundable] = useState(true);
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const [threshold, setThreshold] = useState(3);
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useEffect(() => {
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if (!policy) return;
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setFreeWindow(policy.free_window_hours);
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setMode(policy.penalty_mode);
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setValue(policy.penalty_value);
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setDepositRefundable(policy.deposit_refundable);
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setCreditRefundable(policy.credit_refundable);
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setThreshold(policy.no_show_threshold);
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}, [policy]);
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const percentInvalid = mode === 'percent' && (value < 0 || value > 100);
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return (
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<div className="fade-in">
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<PageHeader
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title="سیاست لغو"
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description="تا چند ساعت قبل لغو رایگان است، جریمه چقدر است، و بعد از چند بار عدم حضور بیمار پرریسک علامت میخورد."
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backTo="/admin/settings-menu"
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/>
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<div className="card" style={{ display: 'flex', flexDirection: 'column', gap: 16, maxWidth: 640 }}>
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{loading && <span style={{ fontSize: 13, color: 'var(--text-3)' }}>در حال بارگذاری…</span>}
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<div className="field" style={{ maxWidth: 220 }}>
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<label htmlFor="cp-window">پنجرهٔ لغو رایگان (ساعت)</label>
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<input
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id="cp-window"
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className="input"
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type="number"
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min={0}
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value={freeWindow}
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onChange={(e) => setFreeWindow(Number(e.target.value))}
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/>
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<span style={{ fontSize: 12, color: 'var(--text-3)' }}>
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لغو زودتر از این، همیشه رایگان است.
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</span>
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</div>
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<div className="field" style={{ maxWidth: 260 }}>
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<label>نوع جریمه پس از پنجرهٔ رایگان</label>
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<SearchableSelect
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value={mode}
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onChange={(v) => setMode((v as 'none' | 'percent' | 'fixed') ?? 'none')}
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options={MODES}
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/>
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</div>
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{mode === 'percent' && (
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<div className="field" style={{ maxWidth: 200 }}>
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<label htmlFor="cp-percent">درصد جریمه</label>
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<input
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id="cp-percent"
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className="input"
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type="number"
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min={0}
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max={100}
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value={value}
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onChange={(e) => setValue(Number(e.target.value))}
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/>
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{percentInvalid && (
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<span style={{ fontSize: 12, color: 'var(--danger)' }}>درصد باید بین ۰ تا ۱۰۰ باشد.</span>
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)}
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</div>
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)}
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{mode === 'fixed' && (
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<div className="field" style={{ maxWidth: 260 }}>
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<label>مبلغ جریمه</label>
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<PriceInput value={value} onChange={setValue} suffix="ریال" />
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</div>
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)}
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<span style={{ fontSize: 12, color: 'var(--text-2)' }}>
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جریمه هرگز از مبلغ پرداختی بیمار بیشتر نمیشود؛ نوبت نقدی جریمهای ندارد.
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</span>
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<label style={{ display: 'flex', alignItems: 'center', gap: 6, fontSize: 13 }}>
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<input
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type="checkbox"
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checked={depositRefundable}
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onChange={(e) => setDepositRefundable(e.target.checked)}
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/>
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بیعانه پس از پنجرهٔ رایگان هم برمیگردد
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</label>
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<label style={{ display: 'flex', alignItems: 'center', gap: 6, fontSize: 13 }}>
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<input
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type="checkbox"
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checked={creditRefundable}
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onChange={(e) => setCreditRefundable(e.target.checked)}
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/>
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اعتبار پکیج پس از لغو برمیگردد
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</label>
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<div className="field" style={{ maxWidth: 220 }}>
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<label htmlFor="cp-threshold">آستانهٔ عدم حضور</label>
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<input
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id="cp-threshold"
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className="input"
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type="number"
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min={1}
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value={threshold}
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onChange={(e) => setThreshold(Number(e.target.value))}
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/>
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<span style={{ fontSize: 12, color: 'var(--text-3)' }}>
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بعد از این تعداد در یک سال، بیمار برچسب پرریسک میگیرد — ولی مسدود نمیشود.
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</span>
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</div>
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{canManage && (
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<div>
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<button
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type="button"
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className="btn primary"
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disabled={percentInvalid || save.isPending}
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onClick={() =>
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save.mutate({
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free_window_hours: freeWindow,
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penalty_mode: mode,
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penalty_value: value,
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deposit_refundable: depositRefundable,
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credit_refundable: creditRefundable,
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no_show_threshold: threshold,
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})
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}
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>
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ذخیرهٔ سیاست
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</button>
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</div>
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)}
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</div>
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</div>
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);
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}
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